Terms & Conditions
This website is owned and operated by Ideal Consultancy Services Limited (otherwise referred to as ”we”, “our” or ”us”), a company limited by shares that is registered in England and Wales with the company number 12536256 and the registered office address of 71-75, Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Please read these terms carefully before using our website. Using this website indicates that you accept these terms, regardless of whether or not you choose to register with us. If you do not accept these terms, do not use our website.
These terms and conditions apply to all orders you, the customer (“you”), place with us via this website and constitute the entire and only agreement between us. Please read these terms and conditions carefully before ordering any of the online courses and other services displayed on our website (“Services”). You should understand that by ordering any of the Services displayed on our website, you agree to be bound by these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Services from our website.
Purchase of Services
Any purchase of services you make via our website will be governed as follows:
You may place an order with us through this website in relation to the Services sold on our website. We will send you an email acknowledging your order, which will confirm the order details and details of how to access the purchased Services. A binding contract will only come into force between us once you have received this acknowledgement email.
Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
All orders are subject to availability and we reserve the right to reject any order for any reason. If we reject an order (for whatever reason) we will inform you as soon as possible.
All descriptions, specifications, advertising, and overview information displayed on our website in relation to the Services are issued or published for the sole purpose of giving an approximate idea of the Services to be provided. They will not form part of the contract between us. The Services delivered may differ in non-material respects from the information provided on our website.
We may make any change to the specification or design of the Services which are required to conform to any applicable safety, statutory or regulatory requirement, or do not materially reduce their quality.
The price(s) of the Services are displayed on our website at the time you place your order. Unless stated otherwise, all prices stated on our website are exclusive of value added tax (VAT).
All prices are subject to change without prior notice.
Our website contains a large number of Services and it is always possible that, despite our best efforts, some of the Services listed on our website may be incorrectly priced. We will not be obliged to supply the Services at the incorrect price, even if we have accepted your order.
We must receive payment in full for all the Services you order before your order can be processed. Payment for the Services will be taken through our third party payment provider (as we shall nominate from time to time). Payment will be received by us upon confirmation from such provider that the transaction has been completed.
We provide revision depending upon the package you selected. Customers can ask us for unlimited free revisions and we will revise their design without any additional charges provided that the design and concept remains the same. Revision Turnaround Time would be 48 hours.
Refund Policy / Money Back Guarantee
In any event, any deposited funds for a project shall not be subject to refund after delivery if the initial design concepts are approved, or a change is requested unless https://dailythemes.net cancels or terminates your Contract for a reason other than your breach or non-performance.
All refund requests will be fulfilled as per the following arrangement:You make a request when the initial concepts for a logo are offered. However once you approve or request changes in the initial designs, the refund offer becomes void and refund request will not be entertained.
If a request for refund is made before the delivery of initial design concepts, then you would be eligible for Full Refund (less 10% service & processing fee).
If a request for refund is made within 48 hours, you would be eligible for 66% refund (less 10% service & processing fee).
If a request for refund is made between 48- 120 hours of the initial design delivery, you would be eligible for a 33% refund (less 10% service & processing fee).
No refund request will be entertained after 120 hours of your initial design delivery, however since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
No refund request will be entertained if you have not taken any action on your order for 30 days after placing your order. However, if you want to reactivate your design order, you will be charged a certain fee depending on your project.
No refund requests will be entertained after the final files have been delivered.
For website packages no refund will be entertained once website development has been completed or once the website has been deployed live.
For video animation packages no refund request will be entertained after the designing of the storyboard.
All refund requests should be communicated to the support department. https://dailythemes.net , based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis.
For https://dailythemes.net / Custom packages, refund will be applicable the same as it is on the single packages.
For example, if you order a logo and web design service and approve the logo, you can claim refund for the website service at the time of initial design only.
A refund request will need to have a valid reason which must be qualified against the design brief and customer feedback for revisions. Unless a concept has not been designed according to the brief, a refund will not be given however further revisions will be provided until complete satisfaction
Money back guarantee is based on that the order is placed in good faith. Where a customer has placed design orders with more than one design agency for the same job with the intention to claim refund, we do not consider it a good faith. In such a case we reserve the right to decline a refund request.
All design jobs require customer feedback before finalizing the design therefore it is only fair that the customer gets involved and provides feedback in order to get the desired results.
100% unique design guarantee entitles you to a redraw if our designed logo is to be found considerably similar to another logo design that may already exist. Any resemblance to an existing design will be merely a coincidence and https://dailythemes.net will not accept any responsibility or claim of any compensation in such a case. It is the client’s responsibility to get their artwork copyrighted.
How to claim your refund
To assure your refund request is approved, please make sure you meet the following requirements
Quality Assurance Policy
In order to provide you the desired satisfaction, our designers don’t deviate from the specifications provided by you in the order form.The designs are created after a thorough research which ensures the design quality and uniqueness.
100% Satisfaction Guarantee
We rework the ordered design and keep on revising it until you are 100% satisfied (depending upon your package).
Domain and Hosting
Domain and hosting will be provided for free with website packages, where applicable. All the email accounts provided with website packages can be configured on third party email soft-wares such as outlook. Each email account will have 10MB of space. If you are not hosting your website with us, we will not provide email accounts.
There is no refund for the hosting, domain or email server package
All design order files are delivered to Account as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to the client’s account area. All design order files are delivered to “Account” as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to the client’s account area. We deliver all our customized design orders via email within 5 to 7 days of receiving your order. For further assistance, contact us at Customer Support Line.
We keep a record of your finalized design once we provide you the final files.
If you require the final files again in the future we can send them to you at your request.
We offer Customer Support to address your queries and questions. You can contact us any time and we guarantee to respond immediately.
Access to Information
To access https://dailythemes.net services you may be asked to provide certain registration details or other information. By accepting these terms & conditions, you hereby acknowledge that all the information provided by you will be correct, current, and complete.
100% Unique Design Guarantee
At https://dailythemes.net we guarantee that all of our customers’ websites or video animations are made from scratch. This way you will have a logo that is tailor made for your requirements. We guarantee that your website or video animations will be unique and impress your clientele
We reserve the right to remove access to this website in respect of anyone who does not comply with the terms set out herein.
Unless stated otherwise, the intellectual property rights and copyrights for all material displayed on our website (and contained in the online courses and materials accessed via our website) are owned by us or our licensors. You may download and print extracts from our website (or from the online courses accessed through our website) for your own personal, non-commercial purposes. You should not use any extracts from our website for any other purposes. Any rights not expressly granted in these terms and conditions are reserved.
No part of our website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission. Any rights not expressly granted in these terms are reserved.
With the exception of the online courses and associated material,the material on our website is provided on an “as is” basis, without any conditions, warranties or other terms of any kind. To the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have an effect with respect to our website.
Third Party Websites
Links to third party websites on our website are provided solely for your convenience. If you use these links, you leave our website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to by our website, you do so entirely at your own risk.
We always try to ensure that our website is always available for you. In the event that our website is unavailable at any time and for any period (for whatever reason) we shall not be liable.
Visitor Material and Conduct
You are prohibited from posting or transmitting to or from our website any material that is threatening, defamatory, obscene, or similar. You must have obtained all necessary licences and/or approvals before submitting any information. We reserve the right to remove any material from the website that we consider inappropriate or unsuitable.
We shall fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting inappropriate material.
Save to the extent permitted by law, we (and any of our group companies and the officers, directors, employees, shareholders, sub-contractors or agents of any of them) exclude all liability and responsibility (including without limitation in respect of negligence) from any amount or kind of loss or damage arising out of or in connection with your use of this website.
We do not exclude or attempt to limit in any way our liability:
Subject to the exclusions/limitations set out above, we shall not be liable to you for any indirect or consequential loss or damage of any nature whatsoever arising and whether caused in tort (including negligence), breach of contract or otherwise (even if foreseeable), any loss of income or revenue, loss of business, loss of profit of contracts, loss of anticipated savings, wasted third party costs, and/or loss of data, management or office time.
We will perform and deliver the Services with reasonable care and skill. We do not give any other representation, warranty or undertaking in relation to the Services. Any representation, condition or warranty which might be implied or incorporated into these terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Services are suitable for your purposes and do not guarantee any specific results from participating in the online learning courses.
The Company will assist the Client with the integration of 3rd party plugins and APIs but any third party integration required to assist with the functionality of the website will be STRICTLY standard. The Company will not have anything to do with any third party dealings during the development of this project. All additional work will require a separate fee agreement.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under an order that is caused by an “Event outside our control”.
An “Event Outside Our Control” means any act or event beyond our reasonable control, including without limitation, server failures, software failures, strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.
We may revise these terms from time to time in the following circumstances:
Every time you order Services from us, the terms in force at that time will apply to the contract between you and us.
We have the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions in force at the time that you access our website.
If any provision within these terms and conditions is held by any competent authority to be invalid or unenforceable (in whole or in part) the validity of the other provisions of these terms and conditions and the remainder of the provision in question shall not be affected.
These terms and conditions (including in relation to any non-contractual obligations) shall be governed by and interpreted in accordance with English law and subject to the exclusive jurisdiction of the English courts.
Terms and conditions for promotional codes and Discounted products.
We are totally committed to protecting and processing personal information about our customer’s privacy and complying with UK and EU Data Protection laws.
We respect and value the privacy of everyone who enquires or purchases our services and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
The policy sets out how we use personal data.
We will collect personal information from you when you complete a form on this website to make a booking, make an enquiry or subscribe to a service. We also will collect personal information from you if you book by telephone or in writing.
The information we collect may include your title, name, job title, business address, business email address and telephone number. If you choose to pay by credit or debit card then the necessary payment details will be collected through a secure payment gateway.We do not store credit card details nor do we share financial details with any 3rd parties
We do not collect any special personal data (such as health, disability, race, etc.) unless you wish to make us aware of special circumstances where it may be necessary to make reasonable adjustments at a venue or provide for special dietary needs.
How do we use your data?
It is necessary for us to collect the personal information of customers who agree to purchase our services in order to run our business and provide and receive payment for those services effectively. We take all necessary measures to ensure the privacy and confidentiality of the information collected.
We will use your information to process your order for our services and to ensure that you receive all the necessary information to receive or access those services. We may also contact you to check that you were satisfied with the services you received.
We will also use this information to ensure the safe and efficient running of the course in cooperation with our venues.
If you subscribe to a service or buy a product then we may contact you with news about similar products or services that we think our customers will find relevant and of interest. You may opt-out of receiving such communications at any time by unsubscribing or contacting us via any of the means displayed on our website.
From time to time we may use your name or job title and company details (including company logo), when publishing feedback comments on the Testimonials page of our website or other marketing materials.
Keeping your information safe and secure
Ideal Consultancy Services Ltd is committed to keeping customers’ personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost.
Subject Access Requests
Under the GDPR, individuals can ask for confirmation that their data is being processed and access it. https://dailythemes.net reserves the right to make a reasonable charge for the information where a request is manifestly unfounded or excessive, particularly if it is repetitive. Once an individual’s identity is verified, We will endeavour to respond without delay, and within the one month specified by law.
Third party access
Access to your personal information is only allowed when required by law, we do not, and will never, sell your personal information with third parties.
Our Service Providers
This includes external third-party service providers, such as accountants, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers; printing, advertising, marketing outsourced service providers that assist us in carrying out business activities. All our systems are located within the UK or EEA
How long do we keep personal information?
We will only retain customers’ personal information for as long as it needs it to carry out a particular purpose or meet a particular obligation.
We operate an email newsletter programme through the website, used to inform subscribers about products and services we supply through the website. You can also manage your subscriptions if you write to us.
Email marketing campaigns sent to you by us may contain tracking facilities within the actual email. Your activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity, other activity around how you access and view the emails and tracking with the aim of improving your experience and how we present our email newsletter going forward.
This information may be used to refine future email campaigns and supply you with more relevant content based on your activity.
You will be able to unsubscribe from an email newsletter from us by clicking the applicable unsubscribe link in our email – or other instructions provided by us in the email.
We use a chat function on https://dailythemes.net . All information handled by our chat client is considered private and protected by the highest levels of security. Non-public information is not stored in its database. All chat sessions and user data are maintained and archived on secure servers. Access to your chat data is password protected and passwords are account specific.
Use of Website Cookies
Links to other websites
Our website may contain links to other websites of interest. However, you should note that we do not have any control over these other websites. Once you have used any of these links to leave our site, therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement.
Social Media Platforms
We participate with social media platforms subject to their privacy policies and terms.
You should use social media platforms wisely and communicate/engage upon them with due care and caution in regard to your own personal data. We will not request personal data through social media platforms. If you want to discuss something of a sensitive nature, then please use a more appropriate channel such as a telephone call or email.
How to contact us:
In the event of a data breach or serious complaint you can contact the Information Commissioner’s Office directly via the ICO website: www.ico.org.uk
If you do not wish to receive direct mail for marketing purposes you can also use any of the above communication methods and you will be immediately removed from our circulation list. If you receive information emails and no longer wish to do so, you will be able to permanently unsubscribe from our email service by using a link in the email footer.